Responsible gambling

Responsible Gaming at Shorelines Casino Thousand Islands

Shorelines Casino Thousand Islands is committed to promoting responsible gaming practices among its patrons. The casino's management understands the importance of providing a safe and supportive environment for players, while also emphasizing the need to gamble responsibly.

PlaySmart: OLG's Responsible Gaming Program

The casino participates in PlaySmart, Ontario Lottery and Gaming Corporation (OLG)'s comprehensive responsible gaming program. This program aims to educate players about the risks associated with problem gambling and provide tools to help them manage their behavior.

Key Features of PlaySmart:

• Deposit Limits: Players can set limits on how much they deposit into their accounts.
• Time-Outs: Patrons have the option to take regular time-outs from gaming, which helps prevent prolonged periods of play.
• Self-Exclusion: Problem gamblers can choose to exclude themselves from Ontario casinos and OLG online services for specified periods.

Supporting Organizations

The casino provides information on Canadian support organizations that offer counseling and referral services. These organizations include:

1. ConnexOntario
2. Provincial helplines

Patrons with concerns about their gaming behavior can access these resources by visiting the responsible gambling section at Shorelines Casino Thousand Islands.

Self-Exclusion Program

For individuals struggling with problem gambling, OLG's My PlayBreak self-exclusion system is available. This program allows players to voluntarily exclude themselves from Ontario casinos and OLG online services for set periods.

Shorelines Casino Thousand Islands encourages patrons to seek help if they suspect they have a problem with gaming. The casino staff can provide assistance in accessing responsible gambling resources, including links to support organizations and information on self-exclusion programs.

Additional Measures

To promote responsible gaming practices, the casino offers:

• Informational materials about problem gambling
• Trained staff to identify potential issue gamblers

Patrons are encouraged to take regular breaks from gaming, set limits on their time and money spent at the casino, and consider seeking help if they suspect a problem with their gaming behavior.